Terms of use.

This Website, is owned by C. Wilson @ Derwent candles. If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact by email at derwentcandles@gmail.com.

OFFER TERMS & CONDITIONS

PROMOTIONAL OFFERS

From time to time, Derwent candles run promotions and offers on selected products or lines.. We refer to these collectively as our "Promotional Offers". All qualifying Promotional Offers will be automatically applied to your order online. All of our Promotional Offers are subject to the below terms and conditions:

  1. They are only valid on full-priced items and cannot be used on sale or promotional items that are already discounted unless otherwise stated;

  2. They cannot be used in conjunction with any other offer;

  3. They are valid for a limited period of time as specified in the marketing communication on the website or in stores and cannot be used outside of that period;;

  4. They are not valid on gift wrap, gift box service, gift tenders.

  5. If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.

  6. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.


FREE UK STANDARD DELIVERY ON ORDERS OVER £50

Free standard delivery (normally £3.50) applies to the UK mainland only. Offer applies when order value, net of discounts or promotions, equals £50 or more.

FREE DELIVERY ON International  ORDERS OVER £150

Free delivery applies to online to World countries and Europe countries from £15 only.   Offer applies when order value, net of discounts or promotions, equals £150 or more.

SHOPPING CODES

On occasions Derwent Candles will release Shopping Codes via email or other marketing channels. The Shopping Codes enable a discount to be applied to your order as specified on the marketing communication. To apply the Shopping Code online enter it as requested during the Check Out process.  The discount will then be applied to your order, subject to the terms and conditions below:

  1. Shopping Codes are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;

  2. Shopping Codes cannot be used in conjunction with any other offer;

  3. Shopping Codes are valid for a limited period of time as specified in the marketing communication, they cannot be used outside of that period;

  4. Shopping Codes are not valid in our clearance stores;

  5. Shopping Codes are not valid on gift wrap, gift box service, gift tenders*, or any furniture including beds, mattresses, upholstery and made-to-order items.

  6. If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.

  7. Shopping codes are for use by the intended recipient only and proof of entitlement may be requested;

  8. All orders are subject to acceptance and any improper use of shopping codes may result in the cancellation of your order;

  9. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice; and

  10. Specific offer terms and conditions are provided with each Shopping Code - for specific information relevant to that offer, please refer to marketing material on which it is featured.

These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions ("Terms") apply to your use of and access to the Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.

Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these Terms for future reference.

If you do not agree to these Terms, you must cease using and accessing this Website.

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time.

Your use of our Website is governed by these Terms and our Privacy Policy or any other policy referred to in these terms and conditions. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our privacy Policy (eg dealing with orders and accounts, processing payments). You will notify Derwnt Candles of any changes to that information.

Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these Terms and any applicable law.

Any content you upload to our Website will be considered non-confidential and non-proprietary. Derwent Candles have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.

We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to Derwent candles for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.


 
 
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